Biography
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Biography
Frances X. Frei is an American academic. She is the UPS Foundation Professor of Service Management and the Senior Associate Dean for Executive Education at the Harvard Business School, and the senior vice-president for leadership and strategy at Uber.
Early life
Frances X. Frei graduated from the University of Pennsylvania, where she earned a bachelor's degree in mathematics. She subsequently earned a master's degree in industrial engineering from Pennsylvania State University, and a PhD in Operations and Information Management from the Wharton School of the University of Pennsylvania.
Career
Frei is the UPS Foundation Professor of Service Management and the Senior Associate Dean for Executive Education at the Harvard Business School. In 2012-2013, Frei and other deans helped increase the experience of female students, by teaching them "how to raise their hands." As of September 2017, she is on leave.
Frei joined Uber in June 2017, where she was appointed as senior vice-president for leadership and strategy of leadership. She has helped improve the company culture by encouraging teamwork.
Personal life
Frei is married to Anne Morriss. She has two sons.